Book a Service or Warranty Claim
We’re here to make accessing service and warranty support for your equipment easy.
Before submitting your request, please have the following information ready:
• Product model number
• Serial number
• Description of the issue
• Photos of the product or fault (if applicable)
For servicing, repairs or warranty claims, select your equipment brand below and follow the supplier link to get started.
Choose Your Brand
1. Winterhalter / Classeq
For Winterhalter and Classeq service or warranty support, contact the Winterhalter Service Department.
Email: service@winterhalter.com.au
2. For Washtech service or warranty claims, contact Moffat's Technical Service Department.
Email: callcentre@moffat.com.au
3. Hobart
Submit your service request through the Hobart Service Customer Portal.
4. Aristarco (Stoddart)
Submit your service request directly through Stoddart.